Privacy Policy

Who we are

Our website address is: https://www.vacationtahoerentals.com/

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

SMS Opt-In

1. Information Collection & Opt-In Consent

We collect mobile phone numbers and related contact details when you explicitly opt in to receive text messages from us. Opt-in methods may include:

Submitting a web form or checking an un-pre-checked opt-in box on our website.
Signing an intake, rental, or guest agreement that includes SMS consent language.
Sending an initial text message or keyword (e.g., START, INFO) to our dedicated business phone number.

Note: Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

2. How We Use Your Information

We use your mobile phone number solely to send you transactional, informational, or promotional text messages relevant to your interactions with us. Types of messages may include:

Booking, reservation, or check-in details.
Property management or service updates.
Customer support replies and appointment reminders.
Special offers, news, or promotional updates (only if you opted into marketing communications).

3. Non-Sharing Disclosure

We respect your privacy. We do not sell, rent, loan, trade, or lease your phone number or opt-in data to any third parties, affiliates, or lead generators for marketing purposes.

Your mobile information will only be shared with service providers (such as telecommunication platforms or SMS delivery gateways) as strictly necessary to deliver text messages on our behalf. All service providers are bound by strict confidentiality and data protection obligations.

4. Message Frequency, Message & Data Rates

Message Frequency: Message frequency varies depending on your interactions with us and the nature of the service or campaign.
Rates: Standard message and data rates may apply from your mobile carrier, depending on your individual cellular plan.

5. How to Opt Out (Unsubscribe)

You have the right to stop receiving text messages from us at any time.

Keyword Opt-Out: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us. You will receive one final confirmation message acknowledging your opt-out.
Alternative Methods: You may also request to opt out by emailing us at vacationtahoe@gmail.com or calling us at 530-583-3723 .

6. Customer Support & Help

If you need assistance or have questions regarding our text messaging services:

Reply HELP to any text message you receive.
Contact our support team directly at vacationtahoe@gmail.com or 530-583-3723.

7. Data Security

We implement appropriate technical, administrative, and physical security measures to safeguard your personal phone number and opt-in data against unauthorized access, alteration, or disclosure.

8. Updates to This Privacy Policy

We may update this SMS Privacy Policy periodically to reflect changes in legal, regulatory, or carrier requirements. Updated terms will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns regarding this SMS Privacy Policy, please contact us:

Business Name: Vacation Tahoe
Email: vacationtahoe@gmail.com
Phone: 530-583-3723
Address: 1877 North Lake Blvd, Tahoe City, CA 96145

To see more about our SMS Opt-In policy, please visit: https://www.vacationtahoerentals.com/terms-conditions/#smsterms

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.